Career Learning for Adult Self-Sufficiency (CLASS)

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Topics : How are youth providers reaching participants after exit?

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Brian Baldwin
Posted: May 09,2012 09:34PM
Joined: 03/12/2012
Posts: 3
A common problem for our youth programs in Hawai`i County is conducting follow-up after youth exit. What types of strategies or incentives are you using to encourage participants to stay in touch?

I have advised youth providers to use Facebook or other social media to try and reach out, but what other strategies are working?


Hawai`i WIB
Rebecca Keys
Posted: May 10,2012 12:19PM
Joined: 10/05/2010
Posts: 1
We try to not have a big difference in support services after exit. Although there are minor differences in the amount/type of support we can offer to youth in Active versus Follow Up. Also, the amount of times we contact/meet with a youth usually does not change. In the case of more self-sufficient youth, contact might be cut to about once a month.

We also have a direct conversation with youth about why they are moving into Follow Up (that it means they have made marked progress toward goals and are ready to be a bit more independent) and remind them that their services will stay mostly the same. This creates a seamless transition to Follow Up.

We also offer retention bonuses for job retention or completion of college terms. Youth seek Case Managers out for this bonus when the time comes.

P.S. Facebook helps A LOT!
Brian Baldwin
Posted: May 10,2012 02:44PM
Joined: 03/12/2012
Posts: 3
Rebecca, thanks for the response.

The monetary incentives for reaching performance goals is something we had discussed and seems like a great strategy.

Is any one else using incentives like this during follow-up? Also, how are you budgeting for this to ensure that expenditures are not occurring after exit?

Duane Murdock
Posted: Mar 10,2014 03:13PM
Joined: 11/10/2011
Posts: 1
Providing monetary incentives for follow-ups, graduating HS or College, is not a reliable concept. I know it sounds good to give a student a monetary incentive for services and agreeing to follow-ups for money does not place emphases on independence and responsibility for youth as they should have acquired life skills and not expect money for follow-ups or obtaining employment. There are other ways to track participants, i.e. U.I. records, agreement with employers, etc. In Arizona this was an incentive and we found out the youth would accomplish the objectives in their plan, only to know money would be involved. Then you did not hear from them again. A year later they re-enroll and set it in motion again, only to drop out after the receipt on money, gift cards, etc.